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Shipping Information

All orders are shipped via the courier company DPD. We operate throughout Poland, ensuring fast and safe delivery of ordered gaming chairs directly to your door.

Shipping costs:

  • Standard courier shipping: 24.99 PLN
  • Free shipping for orders over 749 PLN

Processing time:

  • We process orders within 24 hours.
  • Estimated delivery time: 1-2 business days from the moment of shipment.

Shipment tracking:

Once your order has been shipped, you will receive an email with the tracking number. This allows you to check the delivery status on the DPD website.

Additional Information

If you have any questions about payment or shipping, please contact our customer service:

  • E-mail: sklep@trigera.pl
  • Phone: 572 061 907

FAQ

How are shipments packed to ensure the safety of the goods?

Our packaging has been specially designed to provide maximum protection for the seats during transport. We use solid, reinforced materials and carefully matched protective inserts that minimize the risk of damage. Thanks to this, the share of damage during transport is negligible, and the seats reach customers in perfect condition.

Are the shipments insured?

Yes, all our shipments are insured to a specified value as standard. In the event of damage to the shipment, please contact our customer service department to report the damage.

Do you cooperate with trusted courier companies?

We cooperate only with reputable courier companies, such as DPD and InPost, which enjoy an excellent reputation and guarantee timely and safe delivery. When placing an order, the customer has the opportunity to choose their preferred courier.

Shipping Costs and Methods

What are the available shipping methods and their costs?

Due to the size of the gaming chairs, we offer shipping only via courier. We use proven transport companies that ensure safe and fast delivery of the order.

Do you offer free shipping?

Yes, we offer free shipping for orders over PLN 749. Free shipping includes shipping by courier.

Is it possible to track the shipment?

Of course, after sending the order, the customer receives a tracking number, which allows you to monitor the status of the shipment on the website of the selected courier.

How long does delivery take?

The vast majority of packages reach our customers the next day after shipping. DPD declares delivery within 1-2 business days.

Other important issues

What happens if the courier doesn't find me at home?

In the event of an unsuccessful delivery attempt, the courier will attempt to deliver again or leave a notice with information about the possibility of collecting the parcel at a collection point.

Can I change the delivery address after placing an order?

It is possible to change the delivery address, but only until the shipment is sent. To do this, please contact our customer service department. The address can be changede may incur additional costs.

What are the rules for returning a parcel?

In the event of receiving a damaged parcel or a discrepancy with the order, please contact our customer service department. The costs of returning the parcel in such cases are borne by us.
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